The front desk
Receptionists come and go.
Each new hire means training again.
With Mango
You set Front Desk up once. No retraining.
Mango for Salon
Your salon line, picked up.Your whole salon, one system.
Mango Front Desk answers your calls and books the visit into your Mango Book. Online booking, check-in, turns, checkout and payroll are built in.
Front Desk from $99 a month.† No contract.
Why salons switch
The front desk, without the hiring.
Three problems owners tell us about, and what Mango does about each.
The payroll
Payroll stays the same on slow days.
A quiet Tuesday costs a full shift.
With Mango
Front Desk is one monthly plan, from $99.†
The phone
The phone rings mid-service.
Stop the service, or let it ring.
With Mango
Front Desk picks up and books. You finish the service.
Mango Front Desk
Answers your calls. Books your clients.
01AI assistant
The phone rings. The AI books it.
The AI assistant answers the call and books the appointment right into your Mango Book, with the right tech and time.
- Books new visits while you work
- Finds an open time with the tech they ask for
- Answers common questions about your salon
02Live receptionist
Need a person? A live receptionist takes over.
When a client wants a person, a live receptionist takes the call and books it. From $99 a month.†
- A real person on the line
- Books into the same Mango Book
- Up to 300 live calls a month on the Front Desk plan
Online booking
Clients book themselves.
Pick a service, how many people, who does each, and book. Her last tech shows as "Last time".
A client visit
One platform for the whole salon day.
Follow one client from her first call to her next booking.
From the first call to the next visit.
Mango answers the call, then stays with her visit from check-in to checkout.
- 01
Call or book online
Mango Front Desk answers and books it into your Mango book. Or she books online.
Mango Front DeskIncoming callAMAva M.Your salon lineMango Front DeskAnsweredAva M.Your salon lineBooked: HaircutSat · 2:00 PM · with Sue
SaturdaySTAFF (4)11:00 AM12:00 PM1:00 PM2:00 PM3:00 PMHHankJJennyMMarkSSueAnnaHaircutMiaFacialOmarColorLilyBlowoutAva M.Haircut2:00 PM - 02
A reminder
She gets a reminder before her visit.
- 03
She checks in
She checks in and joins the Wait List in Salon Center.
- 04
Service starts
Drag her to In Service. Her tech shows Busy.
- 05
Checkout and pay
She pays at Create/Charge.
- 06
Her next visit
She books again online. Her last tech shows ‘Last time’.
Also built in
Front Desk leads. The rest of Mango backs it up.
Booking, check-in, turns, checkout, payroll and follow-ups in one system.
Booking
Online booking
Clients book online, even when you are closed.
Check-in
Check-in
Clients check in when they walk in.
Turns
Turns
Each tech's turn count, one screen.
Checkout
Checkout & payments
Cash, card or gift card at one checkout.
Payroll
Payroll & reports
Run payroll for each tech in Mango.
Reports
Your month at a glance
Sales in Quick Peek and a staff report for each tech.
Follow-ups
Follow-ups & loyalty
Reminders, rewards, birthday texts and replies.
Loyalty
Rewards that bring clients back
Points, coupons and memberships, redeemed at checkout.
Gift cards
Gift cards
Gift cards with your salon's design.
MangoGift card$50
From the blog
Notes for salon owners.
Salon business · 2024-11-08
5 Risks of a Low-Quality POS System for Your Salon
A cheap POS can look like a deal at first. Here are five risks to weigh before you choose one for your salon.
Read the post
Salon business · 2024-11-08
Why a Centralized Salon Database Matters
Keeping clients, bookings and staff in one system makes salon life easier, especially if you run more than one location.
Read the post
Salon business · 2024-11-08
Salon Management in the U.S.: Why Owners Are Choosing a POS System
Salon owners across the U.S. are turning to POS systems to cut wait times, simplify the day and keep clients coming back.
Read the postLeave the hard part to Mango.
Talk to our team, check if your salon qualifies for the launch offer, and get set up.