01Step
Call or book online
Front Desk answers her call and books the visit. Or she books online. Either way, it lands in your Mango Book.
Client journey
One client. One visit. One system.
Follow a client from her first call to her next booking, and see which part of Mango handles each step.
From the first call to the next visit.
Mango answers the call, then stays with her visit from check-in to checkout.
- 01
Call or book online
Mango Front Desk answers and books it into your Mango book. Or she books online.
Mango Front DeskIncoming callAMAva M.Your salon lineMango Front DeskAnsweredAva M.Your salon lineBooked: HaircutSat · 2:00 PM · with Sue
SaturdaySTAFF (4)11:00 AM12:00 PM1:00 PM2:00 PM3:00 PMHHankJJennyMMarkSSueAnnaHaircutMiaFacialOmarColorLilyBlowoutAva M.Haircut2:00 PM - 02
A reminder
She gets a reminder before her visit.
- 03
She checks in
She checks in and joins the Wait List in Salon Center.
- 04
Service starts
Drag her to In Service. Her tech shows Busy.
- 05
Checkout and pay
She pays at Create/Charge.
- 06
Her next visit
She books again online. Her last tech shows ‘Last time’.
Step by step
What happens, and where.
04Step
Service starts
Your team moves her to In Service. Her tech shows Busy, with a live timer.
Mango Front Desk
An AI assistant plus a live receptionist for your salon.
Picks up your salon line and books the visit into your Mango Book. From $99 a month.†
Leave the hard part to Mango.
Talk to our team, check if your salon qualifies for the launch offer, and get set up.